Water and sewer service comes from the Metropolitan District (MDC), which serves Hartford and several surrounding towns. Its reservoirs supply relatively soft water. Much of Hartford is on combined sewers, and the MDC’s long-running Clean Water Project has been separating sewers and building storage to reduce overflows and basement backups. Long, cold winters freeze pipes in unheated basements, porches and exterior walls.

Housing & construction
Triple-deckers and two-family homes across most neighborhoods, Victorian homes in the West End and Asylum Hill, and apartment buildings downtown.
Plumbing services in Hartford

Sewer Line Repair in Hartford
Several households on one lateral
Hartford sewer line repair →
Pipe Repair in Hartford
Upper-floor leaks
Hartford pipe repair →Also common in Hartford: drain cleaning, water heater repair.
What makes Hartford plumbing different
Multi-family stacks
Shared stacks and mains mean one clog or leak affects several units.
Combined sewers
Heavy rain can surcharge combined sewers and back water into basements.
Soft reservoir water
Little scale, but older copper and galvanized pipe can corrode.
Cold winters
Unheated porches, basements and exterior walls freeze in extended cold.
Seasonal plumbing calendar for Hartford
- WinterKeep basements and vacant units heated and insulate exposed pipes.
- Spring and summer stormsTest sump pumps and consider a backwater valve in combined-sewer areas.
Plumbing emergency in Hartford?
- Close the main water shutoff, or the fixture valve if the problem is in one place.
- Stay away from water near outlets or the electrical panel.
- For sewage backups, stop using all drains.
- If you smell gas, leave and call the gas utility or 911 from outside.
Hartford plumbing questions
Who provides water and sewer in Hartford?
The Metropolitan District (MDC) provides water and sewer service to Hartford and several surrounding towns.
Why does my Hartford basement back up in heavy rain?
Much of the city is on combined sewers that can surcharge during storms; the MDC’s Clean Water Project has been working to reduce this, and a backwater valve protects individual homes.
Who fixes the plumbing in a Hartford triple-decker?
The building owner is responsible; shared stacks and mains mean repairs often need access to more than one unit.
Nearby service areas
We also serve communities around Hartford, including West Hartford, East Hartford, Wethersfield, Newington, Bloomfield, Windsor.


