Restoration services
Emergency extraction, drying, repairs, water damage by cause and material, plus fire and smoke. Each page explains the signs, the restoration process and what affects the cost.
Start with what you're seeing
Find the symptom, read the guide if you want to understand it first, or go straight to the service. Urgent problems list the one thing to do before you call.
| Problem | What it looks like | Guide | Service |
|---|---|---|---|
| Pipe burst or supply line failedUrgent | Water spraying or pouring, a ceiling bulging, water across the floor.First: Close the main water shutoff and turn off power to wet rooms. | What to Do After a Pipe Bursts | Burst Pipe Water Damage |
| Standing water on floorsUrgent | Water across carpet, tile or a garage floor that isn't draining away.First: Stop the source, keep people out of water near outlets. | How to Dry Out a House After a Leak | Emergency Water Extraction |
| Sewage in a tub, shower or floor drainUrgent | Dark water, a sewage smell, several drains backing up.First: Stop using water anywhere in the house; keep people and pets away. | Sewage Backup Cleanup Cost in Tucson | Sewage Backup Cleanup |
| Roof leaking during a monsoon stormUrgent | Water through ceilings or light fixtures, stains growing during rain.First: Turn off power to wet fixtures, catch the water, puncture a bulging ceiling only with a bucket under it. | Preparing Your Tucson Home for Monsoon Season | Monsoon & Roof Leak Water Damage |
| Water heater leakingUrgent | Water in the pan or on the garage floor, dripping from the tank.First: Turn off gas or the breaker and close the cold-water valve. | Water Heater Leaking? What to Do Right Now | Appliance & Water Heater Leak Damage |
| Warm spot or damp floor with no visible leak | Warm tile, damp baseboards, a water bill that keeps rising. | Does Homeowners Insurance Cover Slab Leaks? | Slab Leak Water Damage |
| Ceiling stain below a bathroom or AC unit | A brown ring that grows, drips after showers or while the AC runs. | Ceiling Leaking From an Upstairs Bathroom: What to Do | Ceiling Water Damage |
| Musty smell or suspected hidden damage | Musty odor, bubbling paint, soft drywall, swollen baseboards. | Signs of Hidden Water Damage in Your Home | Moisture Mapping & Water Damage Inspection |
| Mold or spotting after a leak | Spotting on drywall near plumbing or the AC, a musty smell that returns, mold that comes back after cleaning. | Can Mold Grow in a Dry Arizona Home? | Mold Remediation After Water Damage |
| Floors cupping or lifting | Hardwood boards cupping, laminate swelling at the seams. | Water Under Laminate or Vinyl Plank Flooring: What to Do | Hardwood Floor Water Damage |
| Smoke or soot after a fire nearby | Smoke odor, fine black film on surfaces, discolored vents. | Wildfire Smoke and Your Home: Cleanup After a Nearby Fire | Wildfire Smoke Damage Cleanup |
| House fireUrgent | Fire, smoke and water damage from firefighting.First: Wait for the fire department to clear the building before going in. | What to Do After a House Fire | Fire & Smoke Damage Restoration |
| Drying finished, walls and floors still open | Removed drywall, missing flooring, a dry structure waiting for repair. | How Long Does Water Damage Restoration Take? | Water Damage Repair & Rebuild |
Core water damage restoration
The emergency response and process every water loss goes through.
Water Damage Restoration
Water damage restoration is the process of stopping the water, extracting it, drying the structure to a measured dry standard, and repairing what couldn't be saved.
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Emergency Water Extraction
Emergency water extraction is the first stage of water damage restoration: removing standing water and pulling water out of carpet, pad and hard floors with truck-mounted or portable extractors, so structural drying can begin.
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Structural Drying & Dehumidification
Structural drying removes moisture from framing, drywall, subfloor and concrete after water is extracted, using air movers to move moisture off surfaces and dehumidifiers to pull it out of the air.
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Moisture Mapping & Water Damage Inspection
A water damage inspection uses moisture meters and thermal imaging to map exactly where water traveled inside walls, floors and ceilings, so only affected materials are removed and nothing wet is left behind.
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Water Damage Repair & Rebuild
Water damage repair — often called rebuild or reconstruction — replaces the drywall, insulation, baseboards, flooring, cabinets and paint removed during mitigation, once the structure is confirmed dry.
Learn moreWater damage by cause
What caused the water changes the urgency, the cleanup and the claim.
Burst Pipe Water Damage
When a pipe bursts, shut off the main water valve first, then turn off power to any wet area.
Learn moreSlab Leak Water Damage
A slab leak is a leak in a water line under or inside a home's concrete slab.
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Monsoon & Roof Leak Water Damage
Monsoon storms can drop an inch of rain in minutes, overwhelming flat roofs, parapet walls and scuppers.
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Appliance & Water Heater Leak Damage
Water heaters, washing machines, dishwashers, refrigerator ice-maker lines and evaporative coolers cause much of the water damage inside Tucson homes.
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Toilet Overflow Water Damage
Water from a toilet overflow is treated as contaminated — gray water if it came from the tank or bowl with urine only, black water (Category 3) if it contained feces or came from a sewer backup.
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Storm Flooding & Flood Cleanup
Floodwater that enters a home from outside is treated as contaminated (Category 3) water.
Learn moreSewage Backup Cleanup
A sewage backup is Category 3 contaminated water and a health hazard.
Learn moreBy material and property
Ceilings, floors, carpet and commercial spaces each dry differently.
Ceiling Water Damage
Ceiling water damage comes from above: a roof leak, a pipe or fixture on an upper floor, an AC condensate line, or a water heater in the attic.
Learn moreHardwood Floor Water Damage
Water-damaged hardwood can often be saved if specialized floor-drying systems start within a day or two.
Learn moreWet Carpet Drying & Pad Replacement
Carpet soaked by clean water can usually be dried and saved if extraction starts within 24–48 hours, though the pad underneath is often replaced.
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Commercial Water Damage Restoration
Commercial water damage restoration covers extraction, drying and repairs for offices, retail spaces, restaurants, medical suites and multifamily buildings, planned around keeping the business operating and documenting the loss for the insurer and property owner..
Learn moreFire & smoke damage
Securing the property, soot and odor, and your belongings.
Fire & Smoke Damage Restoration
Fire damage restoration covers securing the property, removing soot and smoke residue, eliminating odor, cleaning or replacing damaged contents, and drying the water used to put the fire out.
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Emergency Board-Up & Roof Tarping
Emergency board-up covers broken windows and doors with plywood, and roof tarping covers holes or damaged roofing, to keep out weather and intruders after a fire, monsoon storm or break-in.
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Smoke Odor Removal
Smoke odor is removed by cleaning away the soot and residue that cause it, cleaning the HVAC system, and then treating the structure and air with methods like thermal fogging, hydroxyl generators or ozone.
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Wildfire Smoke Damage Cleanup
Wildfire smoke damage cleanup removes ash and fine soot that entered a home through vents, windows and the HVAC system during a nearby wildfire, then treats lingering odor.
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Contents Pack-Out & Cleaning
Contents pack-out is the inventorying, packing and removal of belongings so the home can be restored, followed by cleaning, deodorizing or drying salvageable items and storing them until they're returned.
Learn moreNot sure which applies? Describe what happened and we'll route it.
Where these services are available
Each town page covers the local housing, seasonal risks and the most common calls there.
Somewhere else? Check coverage near you.
Not sure where the water came from?
Tell us what you're seeing. A local restoration company will find the source and the extent of the damage.